Market Leader

Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families.
With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry.
Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families.
FPG is transforming the funeral industry one life, one family, and one community at a time.
Join us as we revolutionize the funeral industry across the nation.
We currently have an opening for a Market Leader for our Florida Market.
This position will provide leadership and oversight of day-to-day operations, Team Member development, Customer service standards, facilities management, and business results.
Overview & Responsibilities: Creates an environment of trust, open communication, creative thinking, and teamwork Motivates and engages Team Members – inspire mission and build advocacy by making sure Team Members understand how their work supports our business strategy Understands key Team Member engagement drivers, and actively works to connect with team members on an individual and professional level Sets clear expectations and ensures that Team Members are held accountable for performance standards Provides daily coaching and performance feedback Works closely with Location Leaders on coaching and performance issues related to staff working in and supporting activities Trains and mentors new team members, ensuring that they have the necessary knowledge and technical skills to do their roles effectively Recognizes and celebrate individual and team accomplishments/exceptional performance Provides leadership, direction, and performance coaching to funeral directors and funeral services staff Performs embalming, cosmetizing, and dressing as needed Services assignments for funeral directors and funeral services staff (based on location schedule) Works with Location Leader to facilitate scheduling of rotational funeral director and embalmers to assist in the prep room Manages cremation staff and signs off on cremations Manages administrative processes and workflow Adheres to and stays up to date on OSHA and regulatory and compliance procedures Manages budget weekly, working closely with the location manager, accounting, and senior leadership Submits projects/Capex for budgeting Holds Team Members accountable for inventory and cost controls Manages and monitors labor costs Identifies and facilitates cluster efficiencies Requirement & Qualifications: Minimum of five years of experience in a leadership role Able to communicate effectively with internal as well as external customers, community leaders, clergy, and grieving client families High attention to detail and accuracy, with excellent follow-up skills Strong verbal and written communication skills Detail-oriented with a positive attitude and a team player Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) Valid state-issued driver’s license with a clear driving record Team Member Benefits Include: Entry-level and experienced professionals; students, and veterans – we offer complete career paths regardless of your career and life stage Unique ShareLife® technology lets you create one-of-a-kind life celebrations for the families you serve Competitive salaries and performance incentives Team member referral program Medical, dental, prescription, and vision insurance Vacation, sick, and holiday pay 401k with company match Company-paid life insurance, long-term disability, and short-term disability #HP2023